FAQ
- Home
- FAQ
Search Your Questions
Queries here
Our mats are built to last — crafted with premium Berber Point carpet and non-slip rubber backing to withstand heavy traffic and daily use.
Each mat is precision-cut and expertly finished to ensure a neat, professional look that enhances your brand presentation.
From logo placement to color matching, we personalize every mat to perfectly reflect your business identity.
We understand deadlines. Our efficient production process ensures your custom mats are delivered on time — every time.
From design proofing to delivery and installation, our experienced team provides reliable, end-to-end support with clear communication.
1. Do you make custom-size logo mats?
2. Can I see a proof of my mat design before production?
Absolutely. Once you upload or email your logo or artwork, our design team will create a digital proof and send it to you within 48 hours. Production will only begin once you have reviewed and approved the final design.
3. What are your production lead times?
Inlay Logo Mats: Typically produced within 3–5 working days.
Custom Printed Mats: Usually completed within 5–10 working days.
If you have a specific deadline or upcoming event, please let us know — we’ll do our best to accommodate your timeline.
4. Do you offer wholesale or bulk pricing?
Yes, we provide discounted rates for bulk and wholesale orders. Contact our sales team to discuss your order size and receive a customized quote.
5. Do you provide installation services?
Yes, we have an experienced in-house installation team available to fit mats across South Africa. We ensure every installation is completed professionally and securely.
6. What is the warranty on your mats?
All LK Mats products come with a 12-month warranty against manufacturing defects. This covers issues related to materials or workmanship under normal use.
7. Do you deliver nationwide?
Yes, we deliver throughout South Africa. You may also arrange your own collection if preferred. Delivery times vary based on location and order size — we’ll confirm details with your quote.
8. How do I maintain my mat for long-lasting performance?
Vacuum regularly (daily in high-traffic areas).
Blot spills immediately and clean with mild detergent if needed.
Rotate mats periodically to ensure even wear.
Schedule professional deep cleaning every 6–12 months.
Inspect edges and backing for wear and ensure the surface remains non-slip.
Personalised for your Brand
